Subscription

How does the Play Kit subscription work? 

The Play Kit subscription program delivers stage-based play products directly to your door. We’ve done the research to develop products that are right for your child’s development stage by stage, accompanied by an in-depth Play Guide that helps you learn right alongside your baby. You get to keep every one of the playthings!

Are all the 1/2/4/6 Play Kits subscription auto-renewed?

As most of our customers who purchase 1 Play Kit are sending it as gifts, the 1 Play Kit option is not under the auto-renewal scheme. 

Only Play Kits purchased under the 2/4/6 subscription are auto-renewed.

Will I receive the Toddler Play Kits (13-24 months) if I've already subscribed to the Baby Play Kits (0-12 months)?

Existing subscribers of our Baby Play Kits (0-12 months) have to repurchase a subscription if you would like to receive our Toddler Play Kits (13-24 months). 

How do you determine which kits are right for my child?

The recommended Play Kit is based on your baby’s birth date and when he or she will grow into the next micro-stage of development.

My baby was born prematurely and/or has a different developmental timeline. What date should I enter?

You may find it most relevant to use baby's due date/adjusted birth date, rather than birth date, to adjust the recommendation appropriately. For more specific guidance, please contact us. 

What is the difference between Baby and Toddler Play Kits? 

Baby Play Kits are designed for baby's first 12 months of life. There are a total of 6 Baby Play Kits. Toddler Play Kits are designed for toddlers 13-24 months old and are shipped every 3 months. There are a total of 4 Toddler Play Kits at the moment.  

Why do Baby Play Kits ship every 2 months and Toddler Play Kits every 3 months?

After a child’s first year, his or her developmental path broadens considerably. We’ve packed more playthings into each Toddler Play Kit to keep your little one busy and engaged for 3 full months, versus the 2-month periods of each Baby Play Kit. 

How long does a subscription last? 

Subscriptions last until we no longer offer products for your child’s age, or until you cancel. Subscriptions are auto-renewed unless you cancel.